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Terms and Conditions

Please read these terms of use carefully before using the Aesthetidocs website, mobile app, or online appointment booking platform (the site) – your use of the site is subject to these terms.

The site is operated by Aesthetidocs Limited (Aesthetidocs, we, our or us) of Lockview House, 49 Lockview Road, Belfast, Northern Ireland, BT9 5FJ.

By using our site, you confirm that you accept these terms and that you agree to comply with them. If you do not agree to them, you must not use our site.

Our site is a service operated by us to facilitate the arranging and managing of bookings with aesthetic treatment clinics. These terms only apply to the booking management process. You may be subject to additional terms and conditions with your treating clinic or practitioner which govern your relationship with them and any services they provide to you.

When you use our site, you will be providing us with personal data about you. You can see how we use personal data by going to our privacy policy www.aesthetidocs.com/privacy

Authorization to use the site

Subject to your compliance with these terms, you may access or use the site solely for the purpose of arranging, managing, and paying for bookings with clinics or practitioners offering aesthetic treatment services.

You must not access or use the site except as permitted by these terms. In particular, you must not and must not permit any other person to:

  • Pretend that you are, or that you represent, someone else, or impersonate any other individual or entity when using the site.
  • Resell, assign, transfer, distribute or provide others with access to the site or any of our materials.
  • Copy, modify, frame, repost, publicly perform or display, sell, reproduce, distribute, or create derivative works of the site.
  • Use the site to transmit, publish or communicate material that is defamatory, offensive, abusive, indecent, menacing or unwanted.
  • Use the site in any way that damages, interferes with or interrupts the availability of the site.
  • Introduce malicious programs into our hardware and software or our hardware, software and services which are integrated and operate together, including our networks, including viruses, worms, trojan horses and e-mail bombs.
  • Reveal your account password to others or allow others to use your account.
  • Use the site to carry out security breaches or disruptions of a network. Security breaches include accessing data where you are not the intended recipient or logging into a server or account that you are not expressly authorised to access or corrupting any data (including network sniffing/monitoring, pinged floods, packet spoofing, denial of service and forged routing information for malicious purposes).
  • Use any program/script/command, or send messages of any kind, with the intent to interfere with, or disable, any person’s use of the site.
  • Send any unsolicited messages through or to users of the site or to send any form of harassment via email, or any other form of messaging, whether through language, frequency, or size of messages or use the site in breach of any person’s privacy (such as by way of identity theft or “phishing”).

Any non-compliance by you with these terms shall give us the right to suspend provision of the site to you and access to your account, and to terminate our relationship with you without liability.

Reservation of rights

Aesthetidocs and its licensors each own and retain their respective rights in and to all logos, company names, marks, trademarks, copyrights, trade secrets, know-how, patents and patent applications that are used or embodied in or otherwise related to the site. Aesthetidocs grants no rights or licenses (implied, by estoppel, or otherwise) whatsoever to you under these terms.

Information provided to us

You are solely responsible for all data, information and other content, that you upload, post, or otherwise provide or store in connection with or relating to the site.

By providing us any information through the site, you grant Aesthetidocs a worldwide, non- exclusive, perpetual, irrevocable, royalty-free, fully paid, sublicensable and transferable license to use, modify, reproduce, distribute, display, publish and perform that information in connection with the site. Aesthetidocs may remove or disable any information provided by you at any time for any reason, or for no reason at all.

You agree that we may share any information provided by you with the treating clinic or practitioner with whom you are seeking to make or have made an appointment.

Your commitments

You represent and warrant to Aesthetidocs that your activity on the site does not and will not violate, infringe, or misappropriate any third party’s copyright, trademark, right of privacy or publicity, or other personal or proprietary right.

You represent and warrant that all information you provide to us through the site is complete, accurate and not misleading. You must ensure that you promptly provide us with any updates or changes to any information previously provided to us.

Disclaimer

THE SITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITH ALL ERRORS AND DEFECTS AND WITHOUT ANY WARRANTIES OF ANY KIND, AND AESTHETIDOCS EXPRESSLY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF ACCURACY, COMPLETENESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, AND ANY REPRESENTATIONS OR WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE. YOU ACKNOWLEDGE THAT AESTHETIDOCS DOES NOT WARRANT THAT YOUR ACCESS OR USE OR BOTH OF THE SITE AND ITS CONTENT WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE OR VIRUS-FREE, AND AESTHETIDOCS DOES NOT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SITE AND ITS CONTENT. NO INFORMATION, ADVICE OR SERVICES OBTAINED BY YOU FROM AESTHETIDOCS OR THROUGH THE SITE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE T&Cs AND YOU SHOULD NOT RELY ON THE SITE AND THE GENERAL CONTENT ALONE AS THE BASIS FOR ANY DECISIONS.

NOTHING ON THIS SITE CONSTITUTES MEDICAL ADVICE, AND YOU SHOULD ALWAYS SEEK ADVICE FROM A QUALIFIED MEDICAL PRACTITIONER AS APPROPRIATE.

Liability

AESTHETIDOCS WILL NOT BE LIABLE TO YOU FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS OR THE LIKE) ARISING OUT OF OR RELATING TO THIS SITE, INCLUDING WITHOUT LIMITATION, YOUR USE OR INABILITY TO USE THE SITE, SITE, MATCHING SERVICES, CONTENT, PROPRIETARY INFORMATION, OR ANY INTERRUPTION OR DISRUPTION OF SUCH USE, EVEN IF AESTHETIDOCS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE CAUSE OF ACTION (WHETHER IN CONTRACT, TORT, BREACH OF WARRANTY OR OTHERWISE). THE AGGREGATE LIABILITY OF AESTHETIDOCS WITH REGARD TO THESE TERMS WILL IN NO EVENT EXCEED £50.

Updates to the terms

Aesthetidocs reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the site, or any portion of the site, for any reason; (2) to modify or change the site, or any portion of the site, for any reason; and (3) to interrupt the operation of the site, or any portion of the site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

Aesthetidocs reserves the right, at its sole discretion, to change or modify portions of these terms at any time. Your continued use of the site after the date any such changes become effective constitutes your acceptance of the new or revised terms.

Jurisdiction

These terms shall be governed by and interpreted according to the law of Northern Ireland and all disputes arising under these terms (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the Northern Irish courts.

BOOKING TERMS & CONDITIONS


Our patients are at the heart of everything we do and we want to make sure each and everyone of you have a lovely, safe experience. Please read the below information to ensure your experience is the very best possible. In booking an appointment you are agreeing to the following terms and conditions: 



APPOINTMENTS & SERVICES

•Appointments are 30-60+ minutes long, 2-4 times longer than many other clinics. This allows us to create a calm environment and help our patients feel valued and cared for, rather than part of a conveyor belt. A slow, gentle approach to injecting also minimizes the risk of bruising or complication. We do not take short cuts with your treatment. 


•Medical Weight Loss Service only operates from Saintfield, Dundonald and Castlewellan Clinics.


•Steroid joint Injections are only performed in Saintfield or Dundonald.


•As a Doctor, Dentist or Surgeon, Dr. Victoria can carry stock of prescription-medications (e.g botox), you will be able to proceed with these treatments on the day if you wish. In nurse-led, pharmacist-led, physiotherapist-led etc clinics, stock cannot be held, so you must be seen for a consultation, a prescription ordered and then return for treatment another day, once the product has arrived, regardless if the nurse or pharmacist are prescribers. Any practice contrary to this illegal and unethical. 



PRICING 

•There is a slight price increase for some services in our Comber clinic, please see the booking link below. 



DEPOSITS & CONSULTATIONS

•All bookings require a deposit at the time of online booking via Stripe. Your card or bank details are not shared with the clinic. Deposits are deducted from final treatment costs.


•Deposits are non-refundable but are transferrable to another appointment within 30 days, if rescheduled more than 96 hours before the appointment. Appointments can be cancelled or rescheduled upto 96 hours in advance online- see your booking email for details.


•If the appointment is cancelled or rescheduled within 96 hours of the appointment, the deposit is lost and a new deposit will be required for future bookings.


•A consultation is always recommended as the very best, first step when embarking on your aesthetics journey, or moving to a new practitioner. It is important you feel listened to and understood by your practitioner, meeting them before any treatment to discuss a plan is always the best approach. 


•Consultations incur a cost, which can be redeemed against any treatments within 30 days.


PAYMENT

•Payment in clinic is via card, bank transfer or cash. Receipts are provided. 



BRINGING OTHERS TO YOUR APPOINTMENT

•Please try to attend your appointment alone if possible, space is limited in the clinics and having multiple people in the room during treatment can be distracting and pose a risk to patient safety. 


•We cannot permit anyone under 18 years in the clinic due to insurance. 


•Unfortunately, we are unable to perform consultations or give advice to anyone attending your appointment with you- this is to maintain your safety. Please ensure they book their own separate consultation so we can do every patient justice and provide them with their own adequate time. 



LATE ARRIVAL 

•If you arrive late for your appointment we may have to reschedule. We will never ever rush our patients or their treatments.



REVIEW APPOINTMENTS

• The final results of anti-wrinkle injections and dermal filler are not seen for several weeks after treatment. We strongly encourage all our patients to attend a complimentary review (2-4 weeks after treatment) to allow us to assess your response to treatment and make any final adjustments or tweaks to your treatment plan. This approach is adopted by all ethical, medical clinics. We do not stop caring for your once you walk out the doors



YOUR COMFORT IS OUR PRIORITY

•If there is anything we can do to make your appointment more comfortable please do let us know in advance- extra time, needle phobia, specific product requested etc. 


•Your opinion matters to us as we constantly want to improve our services. We welcome any feedback via email to hello@drvictoriani.com